ALFA is an international fashion company revolutionizing the industry, as it exists today. We offer highest quality custom-made clothing for a fraction of what you would traditionally pay for them locally - Affordable Luxury For All.

The combination of efficient, cost effective custom handcrafting and non-traditional distribution methods, along with our avoidance of expenditures for big advertising campaigns make it possible for ALFA to offer outstanding quality at universally affordable prices. While most big brands also produce in selected regions to increase cost effectivity, they have to mark up the prices to make up for store distribution costs and advertising/marketing campaigns; we pass on the savings to the customer. Our unique internal infrastructure is the key to the ALFA revolution.

No. All configuration design options are included in the price. There are no hidden costs. The fabric is the sole determining factor in the price of your product, all design element choices and options (collars, cuffs, button color, contrast fabrics and everything else) are included in the revolutionary price.

Monogramming is free. You have the option of choosing where you want the initials placed. Personalization is an integral part of custom-tailoring, and we supply it at NO ADDITIONAL COST to you.

The estimated delivery time for a CUSTOM-MADE ALFA garment is 25 working days or less. The average delivery time for a custom-made and even inferior made-to-measure product in North American department stores is 8-10 weeks and beyond. And there you easily end up paying 10 times as much and more than what you pay for a ALFA product. The value ALFA provides is unmatched all the way around.

The new customer fee is the charge for account set up and for the initial creation of a tailoring pattern for new customers (other vendors charge up to $400 for this service alone). After your account is set up, your can adjust your pattern an unlimited number of times.

No. You pay the new customer fee one time only and are able to order as many or as few products as you wish.

Due to the fact that every product is 100% individually custom-made and handcrafted just for you, we DO NOT accept returns for any reason except production error (incorrect measuring does not qualify as production error). This is standard practice for custom-made products as there is no resale value (even if you select our standard sizing option, we custom-make the product according to your specifications, especially for you). In case of production error, please download the 'Return Product' form in the 'Support' section (main menu), and follow the steps outlined.

We aim to keep the delivery time optimal. So once you place your order online, it is processed immediately and the production process is initiated instantly, so canceling the order is not possible after the transaction is completed.

Our products are manufactured in countries where these taxes do not apply. Thus, we do not add taxes to your invoice and it is not added to the purchase price.

Generally, since our product prices are below most regional personal exemption law values (products purchased for personal use below a specific amount per order, per day; in the USA $200), no customs charges apply, unless you order enough products on the same day for the invoice price to exceed said exemption law value. However, customs officers have subjective decision-making power, so it is conceivable that they charge a fee by mistake. In those cases, the logistics company will usually collect the customs fee at your door, but in rare cases you would have to pay the fee at the customs- or post office. Please refer to the following customs code (for US customers), if you choose to dispute those charges:

Code of Federal Regulations - TITLE 19 - CUSTOMS DUTIES - UNITED STATES CUSTOMS SERVICE, DEPARTMENT OF THE TREASURY
CHAPTER I - PART 145 - Subpart D - Sec. 145.31 (MAIL IMPORTATIONS - Special Classes of Merchandise - Importations not over $200 in value)
[T.D. 94-51, 59 FR 30296, June 13, 1994]

U.S. CUSTOMS - "The port director shall pass free of duty and tax, without preparing an entry as provided for in Sec. 145.12, packages containing merchandise having an aggregate fair retail value in the country of shipment of not over $200, subject to the requirements set forth in Secs. 10.151 and 10.153 of this chapter."

With custom-made clothes it is standard to pay upfront, because the tailor creates your product specifically for you upon order placement. There are no stocked products that could be sold to someone else, if the customer would change his/her mind about the purchase after production initiation.

To produce a ALFA custom-made garment, a specific percentage is added to certain measurements of a client in order to generate a pattern based specifically on our designs. The neck, shoulders, length and sleeve measurements will be used as is. In the chest, stomach and hip measurements, we add room for comfort in the pattern, according to the fit you choose. For our "Signature Standard Fit" slightly larger percentages are added compared to our "Euro Slim Fit". Since your garment is handcrafted and not machine-made, slight variations in the fit of two finished shirts, produced with the same body measurements may occur, but are generally not noticeable.

Please re-check your measurements according to our measurement video and/or measurement guide and adjust your measurement profile if necessary.

We use fabrics from controlled external woven fabric suppliers. You will find detailed fabric descriptions in the fabrics section of the ordering system. The high quality of our fabrics is common for products in far higher price ranges.

We don't offer 'easy ironing' fabrics, because the finishing process for these fabrics generally incorporates the use of chemicals to a degree not acceptable to us. We prefer more natural finishing according to Universal Eco Standards.

Yes. We recommend you dry-clean all of our garments. You can also wash shirts cold in permanent press mode and iron as needed.

All cottons and most other fabrics may shrink a bit. However, we recommend that you DO NOT adjust your measurements, because shrinkage is minimal and we do incorporate it into our pattern calculations.

Simply follow our easy-to-use measurement guide. You will require assistance from a friend or family member. Do not measure yourself alone.

No. If you simply do not have the time or patience, you can opt for our standard sizing feature. Choose the size you are most comfortable with (according to your familiar neck and chest sizes), and your garment will still be fully custom-tailored just for you and according to your specifically configured design.

You can use any standard measuring tape. You have the choice to input your measurements in cm or inches.

Yes. Your measurements will be saved in your account. So whenever you order again, you will not have to enter your measurements again. However, we do recommend that you adjust your measurements, in cases of recent weight gain/weight loss, accordingly (re-measurement).

You can have your garment shipped anywhere you like, worldwide, as long as the billing address of the credit card you use to pay is on the same continent as your desired shipping address.

In order to minimize delivery time, ALFA garments are shipped one by one worldwide, immediately upon production completion. Products are sent directly from our production facilities to the customer's door without separate warehousing and/or re-shipping to minimize carbon footprint. Every garment receives highly specified individual attention, from order configuration, to quality control and eventual single shipping. We do not aim to earn a profit on shipping. We advance only the cost to the customer.

Yes. To track an order, just contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it and refer to the order number associated with the product.

Most ALFA products are manufactured in our production facilities in Thailand or in one of our production partners in other parts of Asia. Said partners as well as suppliers are subject to the same international norms and guidelines regarding work environment, human rights and conservation.

Within our interactive 3D product design interface, you have a vast multitude of design elements and virtually limitless creative freedom when designing your product. If you have specific wishes or suggestions beyond what is available, feel free to communicate them to us via This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We welcome and appreciate your input.

In order to be able to offer our products at revolutionary prices on a continuous basis, our cost structure must remain a priority. For that reason we do not offer support via telephone. All questions and concerns can be voiced via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it , and will be addressed in a timely fashion.